Privacy policy Alabaster Bookkeeping Ltd.
For Alabaster Bookkeeping Ltd, protecting your personal data is a priority. We comply with all relevant data protection legislation and the following privacy notice is intended to provide transparency about how we handle your personal data.
Personal data and the provision of services
We only ask you for information through this website, so that you can make contact with us. If and when you become a client you will be provided with a full privacy notice to consider before you agree to engage us.
Website contact form
Prior to becoming a client
On the Alabaster Bookkeeping Ltd web pages we have a contact form which collects your name, email address, phone number and any details you wish to provide.
On becoming a client
If having met with us, you decide to engage us, we will provide you with a full letter of engagement and a complete privacy policy as to how your data will be used on an ongoing basis.
Usage and content data
Usage data
We aim to provide quality and reliability but on occasion, issues may arise. In order to react quickly, it may be necessary to temporarily record usage and traffic data to provide to our Support staff. We do this to ensure we fulfil our obligations to you and to design products and services aligned to your needs
Content data
We offer certain products, for example, online storage, where personal files may be stored. These files are automatically encrypted and may only be viewed by individuals with access rights. In order to protect your data and for maintenance purposes, we create and file encrypted backups. The file contents of these backups cannot be decrypted or viewed by us.